Ever since my first trip to Kenya in 2011, I have been trying
to send books to the Shine Academy in Kibera in order to start a small library
for the kids. What started out as a relatively straightforward initiative turned
into a tremendously difficult and protracted undertaking.
Over the past 12 months, I have searched for sponsors,
explored shipping routes from Hong Kong to Kenya, befriended African
traders in the notorious Chungking Mansions, and struggled against the bureaucratic
monster that is Kenya Post. It slowly became apparent that I had grossly underestimated
the challenges involved in shipping books to Kenya from Hong Kong. The
following is a brief account of what happened…
Getting the books
The very first thing I tried to do was to source the books
locally in Nairobi. There were a small number of English bookshops in Nairobi
and each had a rather poor selection of children’s books. Although books were
supposed to be exempt from import duties, this was largely at the whims of the
Kenyan customs officers. Thus these books were often imported and cost more
than their marked UK/US retail prices. Quality local titles were also very hard
to come by. Acquiring books in this way was unfortunately not an option.
Next I tried to look for organizations that donated books to
Kenya. But sadly, all the organisations I found targeted mainly primary and
secondary schools – while Shine Academy supported children that were a little
younger. The organization Room to Read operated only in Tanzania at this point.
Finally, upon returning to Hong Kong, and after a couple of
false starts, the Hong Kong Ladies Recreation Club kindly agreed to donate
approximately 200kg of age-appropriate books to the school (approximately 1,000
books).
Books all packed and ready to go at the Hong Kong LRC Library |
Delivering the books
Having secured the books, the next hurdle was getting them
from Hong Kong to Kenya. I ended up exploring many avenues, and each became
more creative as the obvious options were eliminated.
- Shipping via courier was prohibitively expensive.
- Shipping by cargo container via Hong Kong was still extremely expensive, and the large range of quotes that I received from various companies left me with little confidence that anyone knew what they were doing.
- Shipping by cargo container via Guangzhou was cheaper, but it would have involved either smuggling the books across the border to Guangzhou, or else getting the Chinese Ministry of Culture’s approval for importing printed material into the country, neither option was viable.
- I also explored shipping by cargo container via Uganda (which was cheaper), then overland to Nairobi from Kampala – this would have involved a couple of shady cross-border transactions along the way, which was again, not viable.
- Then I tried advertising for volunteers to take books from Hong Kong to Kenya on websites such as Couchsurfing and Asiaxpat, but unfortunately there were not very many willing “book mules”.
- In addition, I approached various corporate social responsibility departments of shipping companies such as Kenya Air Cargo and FedEx, and they took a long time responding.
By this time, I was starting to get a little desperate. I remembered that there were many African merchants that did business in Chungking Mansions. The building was featured in the Hong Kong cult classic “Chungking Express” and most recently in a book called “Ghetto at the Center of the World” by Professor Gordon Matthews (who I ended up meeting in the Mansions). Stepping into the Mansion’s rabbit warren of shops, restaurants and hostel has been described as stepping on to the set of “Bladerunner”. Apparently 80% of all mobile phones in Kenya were traded through these Mansions. I was hoping that the books could also hitch a ride with these Kenyan traders.
Entrance of Chungking Mansions |
Apart from visiting the Indian restaurants
there from time to time, Chungking Mansions was a completely foreign world to
me. And to be honest, it was a little intimidating at first to go there by
myself, given its dodgy (and largely undeserved) reputation as being a
centre of shady activities in Hong Kong. So I sought the help and guidance of Maggie
Lin, who spent a year in Chungking Mansions doing her masters research on trade
routes between the Mansions and Africa.
With Maggie’s contacts and insights, I learned that the
Kenyan merchants that visited Hong Kong mainly traded in mobile phones, watches
and jewelry. These merchants would buy the goods at Chungking Mansions and take
it back to Kenya via their hand carry luggage. Often, a whole suitcase of such
goods would not only cover the plane ticket but also allow the trader to make a
tidy profit. Unfortunately, the Kenyan merchants that did bigger shipments via
cargo containers (for furniture and used automobile parts) were based in
Guangzhou. Again, the Chinese Ministry of Culture would be a major obstacle.
Despite the Chungking Mansions lead being a
dead end, I learned a lot along the way. I became good friends with Maggie, who
was undeterred by the fact that I had tracked her down over Google in a rather
stalkerish manner. Together, we started hanging out at the Chungking Mansions on free weekends. I was also lucky enough to attend an English lesson for
African refugees run by Professor Gordon Matthews and enjoyed swapping
political views with some of the mansion’s African residents. All in all, it was a great opportunity to experience and understand a hidden side of Hong Kong.
Finally I got a break. Fedex Hong Kong kindly agreed to
sponsor a one-off shipment to Nairobi. As Fedex did not have on the ground
operations in Kenya, it shipped the 9 boxes of books via Hong Kong Post and
absorbed the costs of doing so. After 2 months of searching, the books were
finally on their way to Nairobi!
Collecting the books
The 200kg of books were packed into 9 large boxes. The boxes
left Hong Kong in late November and arrived at the Nairobi central post office
in December 2011. Here is where the real pain began…
Now Hong Kong Post assumed that Kenya Post would deliver the boxes directly to the school. However, Kenya Post did not have that service. Instead, they required the recipient to pick them up and pay the related duties. The misunderstanding caused months of to’ing and fro’ing between the two post offices without any resolution. In the mean time, heavy storage costs were being racked up (to the delight of local post office officials). The boxes were stuck in a quagmire of bureaucracy…
Books in Nairobi, after 8 months of storage |
Finally after 8 months (!!!) of paper shuffling and
misleading advice (from an unsavory intermediary looking to make some money), I
collected the boxes in person in Nairobi, but not after another half day of
painful negotiations in relation to the final “storage cost” payment. The boxes were infested with roaches when we opened them, but the books were otherwise undamaged.
Half a day of negotiating in this |
What this experience has taught me was the cost of doing
business in a developing country. Services and processes that we take for
granted in developed countries don’t operate in the same way over there. A
relatively straightforward transaction can become bogged down in an inefficient
system (which can sometimes feel like it was intentionally designed to frustrate
and impede the average user).
This experience has also made me appreciate so much more the
amazing amount of progress that Impoverished Children has achieved in Kenya. I
can only imagine the bureaucratic nightmare that Catherine and Javier had to
endure in order to establish the Shine Academy and continue its daily
operations.
This story however, does have a happy ending, as evident
from the photos below. And at the end of the day, seeing the kids’ faces
light up as they opened the pages for the first time, really made it all
worth it.
What kind of bird is that? |
Opening the pages of the story for the first time... |
I can read! |